Comfy actually runs using all of the existing sensors in your building. This means the number that you see on the Comfy UI comes from the thermostat sensors that were in your building before Comfy. That sensor could be several feet from where you sit, behind a coat rack, in the ceiling, or even in the sun. We do find that temperature readings can vary a lot in a building and even from thermostat to thermostat. If you brought your own thermostat to work and put it on your desk, it would probably read differently than the number in Comfy.
It’s important to remember that thermal comfort is personal. Thermal comfort is a dynamic factor based on a variety of variables, including air temperature. Some of these variables may include your metabolic rate, what clothes you're wearing, and even what you ate that day! We would encourage you to think about how you actually feel, rather than worrying about what number is showing on the screen.
Comfy is about making you comfortable, not providing a specific air temperature. However, if you are very uncomfortable in your space, always feel free to reach out to our Comfy Support team!