I don’t believe my temperature is reading correctly. Can you fix that?

Comfy uses the existing mechanical equipment in your building to read the current temperature. This means that the temperature reading you are seeing in Comfy is being sent to us from your building management system.

If you think that this reading is incorrect it may be due to the location of the thermostat in your space. The sensor could be several feet from where you sit, behind a coat rack, in the ceiling, or in direct sunlight.

That being said, if you feel that the thermostat is consistently incorrect, it may need to be recalibrated by your on-site building team. If you think this is the case, feel free to reach out to Comfy Support in order to escalate the concern to your building’s team.

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